Order pay


By creating a personal account you get more from This way you view your order status, create tickets and returns easily, create a wish list and manage your personal data, without an account this is not possible.

  • Click Register at the bottom of the page.
  • Press Create Account
  • Enter your registration details and any additional information.
  • Click on Register.

You can always change your personal details, such as your name, e-mail address, delivery and billing address and payment details. To change your details, click on log in to your account, with account details you can change your details

I get the message invalid username or password

Check that there are no typing errors in your e-mail address or password. Are you sure that these are good? Please contact us via contact


I forgot my password

If you have forgotten your password, click on password forgotten. You can then enter your e-mail address. Within a few minutes you will receive an e-mail with your password.

I have forgotten my e-mail address

Have you forgotten the e-mail address of your account? Then contact our contact



We are happy to give you some tips for a secure password.

  • Always use a different password for each website or account.
  • Use 8 characters or more in your password.
  • Use capital letters, lowercase letters, numbers and special characters. Avoid passwords that are easy to guess, such as names or birth dates.
  • Change your passwords regularly


Ordering with is quick and easy. Our ordering process consists of four steps. Your order will not be final until you confirm it. Before that, everything can be changed as desired.

  1. Select your products

  • With the button in shopping cart you add a product.
  • With the Continue shopping button you go back to the store.
  • In the cart you can adjust the number of copies
  • Did you think? Then click on the cross to remove a product.
  • Ready shopping? Then click finish on order
  1. No account? Then enter your address details

  • Do not use the account yet? Then enter your address details in the screen I want to pay immediately. We use this information for sending your order. Fields with an asterisk (*) are therefore mandatory to fill in.
  • You can also choose to create an account via I am a new customer, also there you have to fill in the fields with an asterisk (*), so that we can use it for sending the package.
  • Ready to enter your data? Then click Next Step.
  • Ready to enter your data? Then click Next Step.
  1. Choose your payment method

    You can pay in the following ways. Some payment methods have costs, these are mentioned in the checkout menu
  • iDEAL internet banking
  • Prepay by bank / giro
  • Invoice Klarna
  • Paypal / Credit Card via Paypal
  • Mister Cash
  • Sofortbanking
  • Google pay / Apple Pay
  1. Confirm your order

    In this step you get an overview of your order data.
  • Check the data for correctness, if all details are correct then I accept the general conditions and then press the place order button.


If you have created an account at you can track the status of your order with my account.

Order confirmation

After we have received your order, you will receive an order confirmation via e-mail. Have you not received an e-mail? Check that the confirmation did not end up in the junk e-mail or spam folder. If this is not the case, please contact us directly.

Payment confirmation

If you have opted for Prepayment, you will receive a confirmation of receipt of your payment by e-mail after 1-3 business days.

Send confirmation

As soon as sends your order, you will receive a shipping confirmation with track & trace code. With this you can easily follow your order via the website of DHL. With the exception of products that are not sent by parcel post.


How does iDEAL work You place an order with When paying for the order you can indicate that you want to pay with iDEAL. Then click on the iDEAL payment button and select your bank. You will then be redirected to your own bank where the payment order is ready for you.

For an order with an iDEAL payment there are no additional costs, so you only pay for the delivery costs of your order.



Transfer by bank means that, after entering your order, you first transfer the order amount yourself to the account of Huidinstituut de Orchidee (parent company of This can be done with internet banking from your bank.

  • Prepayment is safe and does not involve any extra costs.
  • Consider one to three working days transfer time.
  • Indicate the order number from your order confirmation when transferring.
  • Upon receipt of your payment we will immediately send you an acknowledgment of receipt via e-mail, after which we usually send the order the same day.

For an order with a "Bank Transfer" there are no additional costs, so you only pay for the delivery costs of your order.

Account information

- T.n.v.:Skin Institute The Orchid
- Place:Gemert
- Iban:NL45RABO.0156.186.705

Do you have internet banking at ING, ABN AMRO, Rabobank or SNS Bank?

Consider iDEAL, a free payment method where you also pay via your trusted internet banking software. At iDEAL knows directly whether the payment has been approved. Your order will then be dealt with immediately, so you will have the products ordered earlier.



PayPal is a safe and simple way of paying via the internet, without payment costs, and linked to a bank or giro account. Once you are a (free) participant of the PayPal payment system, you can transfer payments to another PayPal participant by e-mail.

To make a payment you need to open a paypal account at . then log in and you will see a form in which you can enter the amount and the e-mail address of the recipient. The recipient will then receive an e-mail with the message that the amount booked by you has been credited to his or her Paypal account, plus the transaction number. You yourself will receive a confirmation of the transfer and also the same transaction number in your e-mail.
A bank account is linked to a PayPal account. You can deposit money from your own bank or giro into your Paypal account, or you can transfer money from your PayPal account to your own bank or giro account.

If desired, you can also link a credit card to your PayPal account, so that you can also transfer amounts via this method.

Payment costs

For paypal payments, the cosmetics house charges you a maximum of 2.35 euro payment costs, due to the costs Paypal charges for this method of payment. The costs are added to your order after you have chosen 'Paypal' when completing your order. For orders over 100 euros we do not charge extra for this payment method



Mister Cash is becoming an increasingly popular way of paying in Belgium. Their use is therefore simple, fast and above all safe and reliable. If you also start using Mister Cash, you can apply for this at the bank where you bank. You will then receive a card and a PIN code. It is not necessary to take out a special subscription for this and there are no additional costs involved.


Make online payments with Mister Cash

Since 2006 it is possible to make payments via the Internet with Mister Cash. Since there are many transactions via the internet these days, this is of course very useful. If you want to pay something that you have ordered via the internet and you want to pay with Mister Cash, this can be compared to a payment by credit card. All you need is the number of the card and the expiration date. You payment is processed by the payment system of the relevant authority and it takes you to the payment screen of your own bank where you have to enter the remaining data.

As a Belgian customer, you can also make trusted purchases in our webshop.


Payment costs

For an order with a Mister Cash payment there are no additional costs, so you only pay for the delivery costs of your order.



SOFORT Banking is the direct payment method of SOFORT AG. With SOFORT Banking you can easily make a transfer for the relevant amount via your online banking during the order. receives after completion a real-time confirmation from SOFORT Banking. This way we can send the goods directly - you will receive your purchases faster.

SOFORT Banking meets the high security standards of online banking and has a TÜV-tested protection of personal data. You do not have to register and you do not need a credit card. You pay easily, safely and quickly directly via your online bank account.

Payment costs

For an order with a Sofort Banking payment there are no additional costs, so you only pay for the delivery costs of your order.


Klarna - Postpay (Netherlands)

Klarna - Postpay (Netherlands) Klarna carries out the full postpay payment process for This means that you will receive a digital invoice from Klarna via e-mail to pay for the purchased product (s). How does it work:

  • In the ordering process, select 'Klarna: Pay afterwards' as the payment method.
    You enter your details and complete the order.
  • With the first order you create a Klarna account, where name, billing address, date of birth, telephone number and e-mail address must be entered.
  • For each recurring order you only enter your e-mail address, telephone number and date of birth.
  • After completion of the order you will receive an e-mail with a payment request. The amount is added to the outstanding amount in your Klarna account.
  • You pay according to your preference through the online customer portal of Klarna or the Klarna app.

Payment costs

For payments by invoice afterpay, the cosmetics house will charge you € 1.95



Google Pay - Apple Pay


Paying with this payment method has the advantage that you can make your payment quickly and easily. To use this method you need to place a debit card in your wallet once. You will be asked for the following information

  • Details of your payment card
  • The billing address
  • The delivery address
  • your shipping preference

After entering this information, you can now complete the payment process with 1 simple button and your order will be sent by default to the address that you have indicated in your wallet. It couldn't be more convenient!

Payment costs

For this payment method, 0.35€ will be charged per order


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5427 DG Boekel
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BTW: NL860050592B01
KvK: 74853503

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