GRATIS VERZENDING IN NL & BE VANAF € 39,-
OP WERKDAGEN VÓÓR 17:00u BESTELD, ZELFDE DAG VERZONDEN
ALTIJD EEN GRATIS SAMPLE ÓF GIFT
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GRATIS VERZENDING IN NL & BE VANAF € 39,-
OP WERKDAGEN VÓÓR 17:00u BESTELD, ZELFDE DAG VERZONDEN
ALTIJD EEN GRATIS SAMPLE ÓF GIFT

Report a return

Still not satisfied with your product? Or is it broken? That is annoying, and we would like to do something about it!

What you can expect from us:

  • Return your product for free.
  • 30 days reflection period after receiving your product.
  • Exchange product? Upon receipt, we ship your new product the same day.
  • Money-Back? We Refund the amount within two working days after receipt
  • Easily report your return via our return portal

What we don't do:

  • We will not take a product that is no longer in its original state, for example:
    • The box around the product is no longer present
    • You broke the seal
    • The product is used
  • You did not buy the product in our store, so we don't take it back
  • We don't Credit the shipping costs

What do we expect from you?

  • That your return is presented well packed at the service point of the carrier
  • If you return the entire order, you also return the free gift or sample. If this does not happen, we will deduct the costs thereof from the credit invoice
  • That if you return part of the order and as a result, the value of the other products falls below the minimum order amount of 39 euros, we will still settle the shipping costs with the credit invoice of the return.
  • The return is offered as soon as possible at the service point of the carrier, but at the latest within 3 working days after notification.

 

report your return

Bel ons

ma t/m vr 09:00 - 12:00 uur
ma t/m vr 13:00 - 17:00 uur
za t/m zo gesloten

0492-729244

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Het Cosmeticahuis

De Vlonder 217 A
5427 DG Boekel
Nederland View on Google Maps

BTW: NL860050592B01
KvK: 74853503

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